PRIVACY POLICY

Last updated: December 2024

1. Introduction

Welcome to Janbaz Sports ("we," "our," or "us"), a product of AW Holdings. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website janbaz.pk and use our sports facility booking services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you register or use our services, we may collect:

  • Full name
  • Email address
  • Phone number (for facility owners)
  • Account credentials
  • Booking history and preferences

Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings
  • Send booking confirmations and verification codes
  • Communicate with you about your reservations
  • Notify facility owners of new bookings
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Prevent fraudulent activities
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Facility Owners: Your name and booking details are shared with facility owners to process your reservation
  • Service Providers: Third-party services that help us operate our platform (email services, hosting)
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption of sensitive data, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your account
  • Opt-out of marketing communications
  • Request a copy of your data

To exercise these rights, please contact us at [email protected].

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Janbaz Sports

FB Area, Karachi, Pakistan

[email protected]